Why should I buy from Gamepod Combat Airsoft?
GCA is one of the oldest Airsoft companies in the US online since 1998 we have nearly a decade of experience in Airsoft allowing you to have confidence we will be there for your needs in the future.
Our award winning customer support and knowledgeable sales associates as well as our world class Airsoft gun smiths are there for you every step of the way. From pre sales questions to post sales support. As avid players we realize the monetary investment you have made in your gear and that our relationship with you does not end at the sale its the beginning. Our stringent quality standards ensure all products for sale at GCA have passed a demanding testing process prior to the product being made available for sale at GCA.
GCA is factory authorized for most of the products we sell and therefore can offer the latest products at some of the best prices available. In todays global marketplace your buying decision is not limited geographically. our prices are often lower than overseas retailers especially when you take in to account shipping costs and possible customs fees.
How do I pay for my purchase?
There are various methods of payment including credit card and PayPal. Please note that we do not accept personal checks.
We take virtually any major credit card directly and securely online. Our site uses secure processing and does not require you to have a PayPal account. Should you already have a PayPal account you wish to use that is available as well. We also do NOT store your credit card information on our site so your information is not at risk.
What do you do with my personal information?
We treat your personal information with the utmost respect Your information will NEVER be shared or sold.
Where do you ship?
We ship all over the world. For countries where there exist requirements regarding the appearance of airsoft guns we will perform the appropriate modifications prior to shipping. For countries and cities where airsoft is illegal shipping is at the customers own risk and Gamepod Combat Airsoft will not be held liable for seizures by customs. Examples include Australia. Singapore. Korea and Indonesia For our US customers please check with local laws regarding ownership of Airsoft guns.
Please note that we do NOT ship to PO Boxes.
How much is shipping?
That depends on what you are ordering since shipping costs are highly sensitive to weight and dimensions. The heavier and larger your order is the more it will cost to ship. However there are economies of scale and shipping cost per pound decreases as the package gets heavier. As such the per gun shipping cost is more expensive for one gun than if you ordered two guns. Its always more cost effective to ship more in one package than to ship separately.
For example one AEG shipped anywhere in the US could range from 15 to 25 dollars depending on weight. Two AEGs could range from 25 to 40 dollars shipping cost depending on weight.
We have a variety of shipping options available for selection during the checkout process allowing you to choose the best method to fit your needs and budget. Orders over $150.00USD will be shipped free of charge using USPS Parcel Post.
Tip. If you have friends who live near you and would like to order as well you can suggest batching everything into one order to save on shipping costs for everyone.
How long after I pay can I expect to receive my order?
We typically ship out the order within 1-2 days for standard items and 7 to 10 days for orders requiring upgrades or modification work. Add to that the time for delivery which can add anywhere from 2 to 5 days. You should expect to receive your order within 4 to 10 days of payment for standard orders and 9 to 14 days for custom orders.
If you have chosen upgrade work to be performed on your gun please expect 3 to 5 days for modifications and testing before your order will ship out. Thorough testing will avoid problems once the gun makes its way to you.
While Gamepod Combat Airsoft cannot guarantee delivery times we process orders as soon as we receive them. Delivery time may vary particularly during holiday seasons such as Christmas.
How can I check the status of my order?
Order status can be checked anytime by signing in to your account. Email updates are also automatically sent every time the status of your order has changed.
My order was shipped how can I track it?
A tracking number is provided via email the moment your order has shipped.
What kinds of delivery guarantee is offered?
Unless airsoft is illegal in your city or country we offer a MONEY BACK guarantee that you will receive your order and that customs does not seize it and If a seizure does occur we give you your money back or ship a replacement.
What do your AEGs come with?
Each AEG comes with the following.
1 Standard or HiCapacity magazine (Depending on Manufacturer)
1 BB loading tool (Depending on Manfacturer)
1 barrel clearing and cleaning rod
Manual with instructions
All GP Field Ready and Echo 1 AEG's come with a battery and charger
Batteries and chargers are sold separately and can be purchased through our accessories section. In some promotional offers batteries and or chargers are included with the gun. One good charger is enough to support your entire collection of guns. Dont be fooled in to buying a gun from another retailer because it comes with a charger. Many included chargers are cheap and of low quality and may actually damage your expensive battery.
How do you handle orange paint and trademarks?
We sympathize with customers who dont want their gun altered from the original look. However US federal regulations require painting the tip of the barrel bright orange and all non licensed trademarks to be removed from the gun. We fully comply with these rules through painting the barrel and removing/covering over the trademarks.
Do GCA products carry a warranty?
Yes Gamepod Combat Airsoft products carry a full 30 day non transferable parts and labor warranty (90 days for our Field Ready and Echo 1 line's, 120 Day's for Armortech AEG's) for defects from manufacture or workmanship only.
Alterations or modifications to the product by any person not employed by Gamepod Combat Airsoft will result in all warranties becoming null and void. Further any warranty will be null and void if used BBs. Low quality BBs. BBs less than 0.20g. paint ball BBs or non Japanese BBs are used. Gamepod Combat Airsoft is not liable for any damages resulting from improper handling storage use or misuse of products. Any claim shall be null and void unless made in writing and presented to Gamepod Combat Airsoft within 48 hours from the date of purchase. Return shipping to Gamepod Combat Airsoft is the sole responsibility of the original product owner.
Return shipping costs from Gamepod Combat Airsoft to the original product owner is covered under warranty. We do not offer a warranty on the products beyond this time as improper use can break a product very quickly. Please read the instructions carefully before using your product. Should you find damage or problems with your purchase please contact us within 24 hours for immediate action. We cannot offer warranty periods beyond that since we cannot control how the gun or accessories are used. Any problem reports made after 24 hours will not be honored by Gamepod Combat Airsoft.
Do you offer team discounts?
Yes please contact firstname.lastname@example.org for information on volumes required for team discounts.
Do you distribute to wholesale buyers?
Yes please inquire with us at email@example.com Special pricing is available.
Do you have a telephone number or fax number to take orders?
You can reach us 7 days a week at 925-755-GAME(4263) we also accept fax orders. Orders can be faxed to 925-755-8380 please include all product numbers in your fax along with your contact information, a sales representative will contact you within 24 hours.